Workspace
Workspace guides help you keep Versafy ready for day-to-day customer operations: show times correctly, maintain your organization’s identity, give teammates appropriate access, understand plan availability and usage, connect approved external applications, and improve agent quality from real activity.
Guides
- Profile and organization — keep personal time display and shared workspace identity accurate.
- Team Management — give each teammate the access needed for their work.
- Billing — understand plan availability, balance, usage, and subscription actions.
- API Keys — let an approved external application use the customer API.
- Activity and quality — investigate agent outcomes and turn examples into improvements.
The pages and actions available to you depend on your workspace role and permissions. Ask a workspace administrator when an expected action is not visible.
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